At CommandShiftTech, we aim to provide reliable digital products and smooth customer service. We sell legitimate Microsoft software and license keys that are digitally delivered and permanently linked to user accounts, so our refund process differs from physical goods.

✅ 30-Day Cancellation Window
You have the right to cancel your order within 30 days of purchase, as long as the digital product has not been used.
To cancel, please send a clear request to: support@commandshifttech.com
Once eligibility is confirmed, we will issue your refund within 30 days using the original payment method.

✅ Eligibility for Refund
A refund may be granted if:
• The order was placed within the last 30 days
• The product key has not been activated, redeemed, or linked to a Microsoft account
• The product remains unused

❌ Non-Refundable Items
Digital Microsoft licenses become non-refundable after activation.
A refund cannot be issued if:
• The key has been activated or redeemed
• The license is linked to a Microsoft account or email
• The product has been personalized or assigned to a user
Once activated, the license is permanently tied to the account and cannot be removed, reassigned, or refunded.

📦 Returning Goods
Digital products do not require physical returns.
In rare cases where a physical item was shipped, the customer is responsible for the cost and risk of return shipping.
For instructions and further assistance, please email: support@commandshifttech.com

📫 Contact Us
If you have any questions about refunds, cancellations, or technical issues, contact us at support@commandshifttech.com

Refund & Returns Policy

– CommandShiftTech